Detailed of the Error Code:
- 901: [901] Invalid Parameter - no check
- 903: invalid parameter
- Unknown error: Unknown Error
- 8011: You are using activation code of [Onde iTunes Converter (PC)] to active/ You are using activation code of [Onde iTunes Converter (Mac)] to active
- 905: [905] Number of activations using this activation code has been exceeded
- Invalid: Invalid Activation Code.
Solution for the error 901, unknown error and error 903:
For Mac users:
Please activate the software offline by following the steps below:
Step 1. Disconnect the internet on your Mac. Then copy and paste the license key into the program. And then go to the "V" icon beside the "Activate" button. Select "Activate Manually".
Step 2. Click on "Get info to Submit". Once you click on the submit button, you will get an XML file. Please send that XML file to us.
For Windows:
Please activate the software offline by following the steps below:
Step 1. Disconnect the internet on your Windows. Then copy and paste the license key into the program. And then click to the "Unlock", then a Windows will pop out saying "Offline Activation". Click to "Offline Activation".
Step 2. Copy the request code and save them on the TXT file and send it to us. As soon as we got the submitted TXT file, we will send back the response code to you, then you can copy the response code to finish the whole offline activation.
For the Error code of 905:
The reason why you got the 905 error code is mainly that you have activated the software with the same license key on multiple computers. If you have purchased the single license key, then your license key can only be used on one computer. If you have formatted the computer or switched to a new computer, you will catch sight of the error code of 905. So if you come across the 905 error code problem, please contact us with the E-mail with your order information or receipt, we will offer you a new license key for free.
For the Error code of 8011:
If you come across the error code of 8011, please contact us with the order ID, licensed E-mail, purchased receipt and the screenshot of 8011, then we will give you the brand new key to activate TuneFab Apple Music Converter.
For the Error Note: Invalid
#1 Please make sure that you've purchased the correct version of TuneFab Apple Music Converter. For example, if you are using the Macbook, please do not buy the Windows version in mistake. If you have already purchased the wrong version, please contact us immediately via email.
#2 Please note that one license key can only be used on one computer. If you have already activated the software on a computer, then you won't be able to use the same key to activate the software on another computer. If you need to use the software on multiple computers, please go and buy the family license.
If this 2 methods can not fix the error code of invalid, please following the activation way of the error code of 901, unknown error and 903 or contact us with the order ID and licensed E-mail.
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