#1 Please make sure that you have downloaded M4V video from iCloud. Videos need to be fully downloaded from iCloud and stored in your PC otherwise they won't show up on the TuneFab M4V Converter main interface.

#2 Please make sure the video is the DRM-ed M4V video. Videos like the privately produced Home videos, iTunes DRM-free video files cannot be converted by TuneFab M4V Converter. If your video is not the DRM protected M4V video, it will not be loaded on the main screen of TuneFab M4V Converter. 

#3 If you have downloaded the protected M4V videos from iCloud and make sure that they are playable in iTunes, but they still won't show up on TuneFab, please contact the support team for help. You are required to provide the basic information of TuneFab M4V Converter in your email, such as the version number of the software, the full name of the software along with the iTunes version number.